How delivery is arranged from Paarden Eiland
Orders are planned from our base in Paarden Eiland, Cape Town and sent to sites in Cape Town, Stellenbosch, George, Johannesburg, Durban, Paarl, Somerset West and Bellville, as well as other areas by arrangement. We confirm the order details, delivery address, access notes and preferred offloading point before dispatch so the right vehicle and team are lined up for the job.
For decking, benches and related components, delivery is usually grouped to suit the project sequence. That helps with site handling and reduces the chance of materials sitting exposed on a busy site. If your team needs phased delivery for a staged build, let us know early so we can plan it into the schedule.
Lead times and what can affect them
Lead times depend on the order size, product mix, current production queue and delivery route. A small order going to Cape Town may move faster than a larger mixed order headed to Durban or Johannesburg. If the site is on a coastal strip with tight access, or in a business park with gate controls, extra time may be needed for booking and access clearance.
- Project size and quantity ordered
- Whether the order includes standard lengths or custom cutting
- Delivery distance and route planning
- Site access, gate times and loading bay rules
- Weather, holiday traffic and municipal restrictions on heavy vehicles
We advise clients to allow a little buffer around the required installation date, especially when the project depends on other trades finishing first.
Preparing the site for offloading
Good offloading starts with clear access. Recycled plastic lumber is durable but it is still easier and safer to handle when the route from vehicle to laydown area is open, level and free of loose rubble. On residential jobs in Somerset West or Paarl, that might mean clearing a driveway and moving vehicles. On commercial sites in Bellville or Johannesburg, it may mean reserving a loading bay or speaking to security in advance.
Before delivery day, please check that someone is on site to receive the goods and show the offloading point. If the delivery is to a high-density area or a coastal site with restricted turning space, share the gate width, road width and any overhead obstructions. Small details save time and help avoid damaged edges or awkward lifting.
- Make sure the access route is open and measured
- Keep the offloading area flat, dry and free of loose sand or stones
- Arrange site contact details for the person receiving the load
- Confirm gate codes, delivery hours and any security sign-in steps
- Tell us about stairs, slopes, soft ground or narrow passages
Offloading, handling and storage on site
Once the load arrives, the site team should offload in a controlled way and stack materials where they can be checked and used without extra moving. Although recycled plastic lumber is low-maintenance in service, it should still be handled properly to avoid scuffing, twisting or unnecessary strain on fixings and corners. If a crane, fork equipment or extra labour is needed, please plan that in with us ahead of time.
For bench components and deck sections, keep the material on clean bearers and away from standing water. In coastal areas, salt air and humidity are part of daily life, so temporary storage should be tidy and dry where possible. If the site is exposed to strong sun or load-shedding affects working hours, a simple storage plan makes a real differance on a busy programme.
Delivery for residential and commercial projects
Delivery needs vary between a family deck in George, a school or hospitality site in Cape Town, and a larger commercial project in Durban. Some sites need a single drop close to installation time. Others need split loads so the install team can work section by section. We can coordinate delivery with installation, edge finishing, refurbishment or component replacement so the right parts arrive when they are needed.
Where municipal or estate rules apply, please let us know early. Certain developments only allow deliveries during set hours, or require vehicle details in advance. If the project is near a public roadway, pavement or shared access lane, it helps to confirm where the truck may stop and how the material will be moved from there to the site.
What to do if access changes at the last minute
Sites change quickly. A locked gate, roadworks, rain-softened ground or a full loading zone can stop a delivery from going exactly as planned. If anything changes, contact us through the enquiry form on our contact page as soon as possible so the delivery plan can be adjusted. We would rather reschedule once than force a vehicle into a poor setup and risk delays for everyone.
If the offloading point has moved, send updated directions and any new site notes. For projects in Cape Town, Stellenbosch, George, Johannesburg or Durban, even a small route change can affect timing because of traffic, parking or entry controls. Clear communication before the truck leaves is the best way to keep the day on track.
After delivery: checking and next steps
When the order has been offloaded, check the material against the delivery note and set aside anything that needs attention before installation begins. If your project includes deck installation, bench installation, refurbishment or care advice, it helps to confirm the next stage straight away so the sequence stays tidy and practical.
For trade clients, we also support layout planning, material quoting and logistics coordination where needed. If you need a second drop, a replacement component or advice on storing unused lengths on site, we can guide you through the next step without fuss.
